BEGINNER TIPS FOR USING AI TOOLS IN BUSINESS

Introduction to AI Tools you can use to scale your business

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Retink’s AI

Yele, a shoemaker, has just received an annual grant from Microcheap. He’s excited to promote his products and services, but there’s one problem, he’s never sold online before. His sister, Tawa, suggests using social media to reach a broader audience. To help her brother navigate this new territory, Tawa turns to Retink’s AI, RAI, for guidance.

Here is a conversation between Tawa and RAI

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Image source: Dreamstime


Tawa: Hello RAI! My brother Yele just got a grant from Microcheap. He’s a shoemaker and wants to promote his business online.

RAI: Congrats to Yele! That’s awesome. What does he need help with?

Tawa: He’s never sold online before. I told him about social media, but I want to ensure he does it right.

RAI: Smart move! Let’s break it down. First, Yele needs high-quality product images showcasing his shoes from different angles, writing product descriptions, and scheduled posts. 

Tawa: Is there a more efficient way of handling his online presence, what about online tools that may help?

RAI: Absolutely! AI-powered tools can help Yele streamline everything, from content creation to customer engagement. 

AI Tools for Small Business Owners


Tawa
: So, what  AI tools would you recommend for Yele’s shoe business?

RAI: Awesome question, Tawa! For Yele’s business, he could start with content creation tools like WordLift, Canva, or Lumen5.

Tawa: Why those?

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AI Tools in Design


RAI: WordLift helps with writing engaging product descriptions, Canva offers AI-driven design suggestions for visuals, and Lumen5 creates stunning videos showcasing his shoes.

Tawa: That’s great! What about managing his social media presence?

RAI: Hootsuite Insights, Buffer, or Sprout Social are excellent choices. They help with predictive analytics, content optimization, and customer service.

Tawa: How can he make his products stand out online?

RAI: Adobe Dimension or Sketchfab can create 3D designs and models, making his products stand out online.

Tawa: Wow, that’s impressive! What about customer engagement?


Boosting Sales with AI-Powered E-commerce Tools

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Sales Improvement


RAI: ManyChat or Freshdesk can automate customer support and improve the overall experience.

Tawa: SEMrush, Ahrefs, or Google Analytics for SEO and analytics?

RAI: Exactly! Those tools provide valuable insights for keyword research, backlink analysis, and predictive analytics.

Tawa: How about e-commerce integration?

RAI: Shopify or WooCommerce offers AI-powered product recommendations and sales analytics to boost online sales.

Tawa: Thanks, how should he get started? 

RAI: Excellent question! Here’s a step-by-step guide to help Yele; 

  • Definition of his goals– Identify business objectives; either to increase online sales or enhance customer engagement.
  • Choose AI tools– Research beginner-friendly tools that align with his goals.
  • Learn the basics– Watch tutorials and take online courses, read blog posts, and join communities and forums. 
  • Experiment– Test AI tools with small projects.
  • Integrate AI Tools– Connect AI tools to existing workflows.
  • Monitor performance– Track key metrics (engagement, sales)


Overcoming Challenges When Using AI


Tawa: What challenges might Yele face while using AI?

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RAI Model

RAI: Great question, Tawa! Yele might encounter technical issues like integration problems, data quality concerns, or security risks.

Tawa: That’s worrying. What about non-technical challenges?

RAI: Well, there’s the learning curve, cost, and time commitment. Plus, ensuring AI-driven decisions are unbiased and align with business values.

Tawa: I see. Are there any content-specific challenges?

RAI: Content quality, consistency, and originality are crucial. AI-generated content must meet Yele’s standards.

Tawa: RAI, what do you mean by content quality, consistency, and originality?

RAI: When using AI tools for content creation, Yele needs to ensure:

  • Quality: AI-generated content is well-written, informative, and engaging.
  • Consistency: AI-driven content aligns with Yele’s brand voice, tone, and style.
  • Originality: AI-generated content is unique, avoiding duplication or plagiarism.


Tawa: Why is this important?

RAI: High-quality, consistent, and original content builds trust with customers, enhances brand reputation, Improves search engine rankings, and drives engagement and conversions. 

Tawa: How can Yele ensure this?

RAI: He should: 

  • Review and edit AI-generated content
  • Set clear guidelines for AI tools
  • Use AI tools that prioritise quality and originality
  • Monitor content performance and adjust


Tawa: So you mean he still has control over AI-generated content?

RAI: Absolutely! 


Turning AI Data into Actionable Insights


Tawa: That makes sense, how can Yele interpret AI-driven analytics and insights?

Agency Analytics


RAI: With this video above, focusing on data overload, interpretation, and actionability might be less tricky. Yele needs to understand AI-driven insights and turn them into actionable decisions.

Tawa: How can he make sense of AI-driven insights?

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Understanding AI Tools

  • RAI: I get it, Tawa! AI tools can generate vast amounts of data. To overcome this, Yele needs to focus on:
  • Clear Goals: Identify what he wants to achieve with the data.
  • Data Visualization: Use dashboards and charts to make sense of the data.
  • Key Metrics: Pay attention to metrics that align with his goals.
  • Expert Guidance: Seek help from AI experts when needed.

Tawa: That’s helpful! What about making these insights actionable?

RAI: Good question! Yele should:

  • Prioritise insights: Focus on the most impactful findings.
  • Create action plans: Develop concrete steps based on insights.
  • Assign tasks: Delegate responsibilities to team members.
  • Track progress: Monitor the effectiveness of actions.
  • Refine strategy: Continuously adjust based on new insights.


Improving Customer Service with AI


Tawa: What about customer engagement?

RAI: Tools like ManyChat and Freshdesk, can automate customer support, providing quick and efficient services, as shown in the video below.

IBM Academy


Overcoming AI-driven Tools Challenges 


Tawa: Thanks, RAI! How can Yele overcome these challenges?

RAI: He can overcome these challenges by consulting experts, investing in training, starting small, monitoring performance, and staying updated on AI advancements.

Tawa: That’s all the questions I have for now, RAI. Thanks for the insights, You’ve been incredibly helpful. I think Yele’s got a great starting point for his AI journey.

RAI: My pleasure, Tawa! Tell Yele that AI is a tool to enhance human creativity and efficiency, not replace it. Good luck with his business journey!

Tawa: Thank you! I would

RAI: Great! Many others like Yele can now Retink their marketing strategy using AI. To get started, book a 30-minute consultation call with Retink’s team of marketing AI experts here.

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